& @fredbrancz Intro to Prometheus Introduction Background Operations & observability Outro Toil ”Toil is manual, repeated work with no lasting benefit which scales linearly with your service” If teams Focus on removing repeated, manual tasks of no lasting benefit Show that you free up time and reduce toil Richard Hartmann & Frederic Branczyk @TwitchiH & @fredbrancz Intro to Prometheus Introduction Background Product/Service owners: Powerful dashboards Team leads: morale, quick execution Operators: reduce toil, increase sleep Tell everyone what they need to hear (but never lie) Richard Hartmann & Frederic

therefore somewhat lazy. In the words of Bertrand Russell, it has all the advantages of theft over honest toil. We will see in the next chapter that it is also somewhat dangerous: declaring a new constant is tantamount