Admin Costs Margins Marketing Spend Effectivity ROIC Revenues Sales Productivity Customer Service Production / Output Revenue-Focused Cost-Focused ‘Traditional’ Enterprise AI Adoption = Rising Evolution = Chat Responses → Doing Work A new class of AI is now emerging – less assistant, more service provider. What began as basic conversational interfaces may now be evolving into something far magnitude improvement in the cost of training… …Dojo also has the potential to become a sellable service that we would offer to other companies, in the same way that Amazon Web Services offers more web

sidecar container will include: 1. A logging agent to push logs to a platform centralized logging service. 2. Container policy enforcement. This includes ensuring container hardening from DCAR containers notifications when there is anomalous behavior. 4. Vulnerability Management 5. A service mesh proxy to connect to the service mesh 6. Zero Trust down to the container level. Zero trust requires strict Program-specific Log Storage and Retrieval Service 2. Service Mesh 3. Program-specific artifact repository 4. Runtime Behavior Analysis Artificial Intelligence (AI) service 5. DCAR for the hardened containers

Respond to the rapidly changing competitive landscape 2. Provide stable, reliable, and secure service to the customer b. THE BUSINESS VALUE OF DEVOPS i. Code and change deployments (thirty times more iii. Production deployments (sixty times higher change success rate) iv. Mean time to restore service (168 times faster) 4. An Introduction to The DevOps Handbook xxi 5. PART I—THE THREE WAYS 1 a desired iv. Operations – the team responsible for maintaing the production environment and ensuring service levels are met v. Infosec – team responsible for securing systems and data vi. Release Managers

methods to log users in via these sites and, where applicable, methods to authorize access to the service so you can, e.g., download a user’s address book or publish a Twitter message on their behalf. Here argument is passed to listen() you can run the program multiple times to create a multi-process service. 2. add_sockets: multi-process: sockets = bind_sockets(8888) tornado.process.fork_processes(0) more complicated, but it can be used with tornado.process. fork_processes to run a multi-process service with all worker processes forked from a single parent. add_sockets can also be used in single-process

Operation Framework study found the best-performing organization were better at diagnosing & fixing service incidents. 1. “Culture of Causality” 2. Used disciplined approach to solving problems using telemetry Collection at business logic, application, & environments layer a. Events, logs, & metrics b. Common service to centralize, rotate, and delete 2. Event router responsible for storing our events and metrics production changes iii. Tools – StatsD, JMX, codahale, New Relic, Prometheus, etc. f. CREATE SELF-SERVICE ACCESS TO TELEMETRY AND INFORMATION RADIATORS i. Spread the information – anyone who wants or needs

methods to log users in via these sites and, where applicable, methods to authorize access to the service so you can, e.g., download a user’s address book or publish a Twitter message on their behalf. Here argument is passed to listen() you can run the program multiple times to create a multi-process service. 2. add_sockets: multi-process: sockets = bind_sockets(8888) tornado.process.fork_processes(0) more complicated, but it can be used with tornado.process.fork_processes to run a multi-process service with all worker processes forked from a single parent. add_sockets can also be used in single-process

to network it I need… • a Service Mesh, but to secure it I need… • an automated Certificate Authority, and for more security I need… • a Container scanning and monitoring service, and to monitor it more • a Log Aggregation and Search service, but to install it I need… • root access on a bunch of servers, but I need more servers so I need… • an Infrastructure as a Service platform, but for high availability

platform, introduced a new AI assistant to streamline customer service. Within a few months, the assistant was handling two-thirds of all service chats—doing the work of hundreds of agents and cutting average invested heavily in our API to make it easier to customize and fine-tune models—whether as a self-service approach or using our tools and support. We worked closely with Lowe’s, the Fortune 50 home improvement team Uses it to answer 40,000 questions a year on policies, compliance, and more. The Customer Service team Automates the sentiment analysis of NPS surveys. 16 AI in the EnterpriseAnd the wins continue

releases every 6–12 months. The DoD can apply Agile practices to the full range of IT product and service acquisitions. Some practices can even be applied to non-IT acquisitions. Program managers should for most program decisions. Level of Oversight Office of the Secretary of Defense (OSD) or Service Acquisition Executive (SAE) is the Milestone Decision Authority (MDA) and requires most decisions CDDs. IT programs that employ Agile techniques must ensure they have sufficient support at the Service/Agency, OSD, and Joint Staff levels to avoid constant inroads on their funding. Decomposing a

Velocity all about? What did I learn? Service Workers: The Practical Bits by Patrick Meenan (Google) @patmeenan http://www.slideshare.net/patrickmeenan/service-workers-for-performance  They are effectively