costs drop as rapidly as computer hardware costs do…. Not only are there no silver bullets now in view, the very nature of software makes it unlikely that there will be any.”Sources of Essential Difficulty“Let something that seems completely unrelated to the original problemExample of Yak Shaving • “My client needed a simple wiki, but before I can help them I need…” • to Containerize the software, but to

direction our life takes; but alas, this perception has more to do with our desires – with how we want to view ourselves – than with reality. “A second main lesson lesson is that althrough irrationality is perspective as we do.” o “Ownership is not limited to material things. It can also apply to points of view. Once we take ownership of an idea-whether its about politics or sports-what do we do? We love it

disconcerting connotations of the term – the Enterprise Architecture. The asset view of IT will substitute for the outdated project view in my vision for what IT leadership must become. Uncertainty and Risk:

and then, the economics of IT delivery often favored buying a product off the shelf. But when we view IT capabilities as being in a continuous state of transformation, when we see them as tightly integrated senior leadership team includes someone called the CFO, who helps lead the company from the point of view of someone who is an expert in finance; the CMO is someone who contributes expertise in marketing

assumes that these will change over time. Even so, the program must maintain a big picture, long-term view and focus on the next six-month release.  DO epics and user stories to concisely define the desired

Traditional governance approach: Hunter and Westerman’s book Real Business of IT shares the traditional view of governance.  The basics of the [governance] process involve project sponsors (1) developing a

FIND AND FILL ANY TELEMETRY GAPS i. Expand metrics from business, application, infrastructure, client software, and deployment pipeline levels 1. With every production incident identify missing telemetry

assumes that these will change over time. Even so, the program must maintain a big picture, long-term view and focus on the next six-month release. All participants must recognize how the program fits within