”  “I have to manually type in hundreds of server names in one of the text boxes. Most of the time, there’s not enough room in the field! A hundred server names are supposed to fit in a sixty-four-character

technology under the sun  Solaris, Windows, Linux  Apache, IIS, TCServer, etc.  Oracle, DB2, SQL Server  How we got better  We read and we studied.  Created a self-improvement project  2 week iterations

infrastructure, etc. 2. Security group changes 3. Changes to configurations 4. XSS, SQLi attempts 5. Server errorsii. Consider blocking and storing source of events when attacks are detected to facilitate

ability to learn from mistakes and diminish integrating that learning into future work d. Google Web Server (GWS) team was struggling with changes – Hard line: no changes would be accepted into GWS without